We supply nationally throughout South Africa as well as Internationally.Free national shipping for order value of R800 and up. New products added regularly.



FAQs ( Frequently Asked Questions)

A) Payment Conditions and Options:

1) Wholesale-za is verified to receive secure payment via PayFast.

2) Secure payment option via PayFast.

Is PayFast Secure ?

Absolutely! And often more so than many other payment methods.

  • PayFast is PCI DSS Level 1 Service Provider (the highest level).
  • PayFast is developed with the same demands on security and performance as web sites used for banking services and share trading. Your account login, personal details, and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption.
  • Your sensitive financial information (like credit/debit card details) is never sent to the people you pay.So you can send money without sending your financial information! So you don't need to worry about paying people you don't know.
  • We make use of 3D Secure to further enhance the security of credit card transactions on PayFast.

2) EFT payment option.

3) To use the Site for the purpose of purchasing products from Us, You must be over 18 (eighteen) years of age.

4) We reserve the right, in the case of suspected fraud (in Our sole discretion), to refuse to accept or process payment on any order, and/or to cancel any sale concluded between You and Us, in whole or in part

5) Price on website is in South African Rand.

 

B) Shipping & Delivery Options:

National South Africa:

Purchase value from R1 up to R799 @ R100.

Delivery to a business address in/around Durban (Private buyer) @ R20.

Free Shipping for order value of R800 and up in South Africa.

Free Delivery for Business & Corporate Clients in/around Durban.

You may use your own courier company to collect your order from our warehouse in Durban once payment is approved.

All shipping orders sent with track and trace system and takes approx. 3-5 working days.

Overseas buyers please email us for cost.

 

C) Bulk purchase and Resellers:

Please email us for bulk pricing.

D) Corporate Companies:

 Through our holding company (Est.1992) we are a specialist supplier to corporate companies.Contact us for a free appointment .

Our object is to provide you with excellent all round service and value taking care of your ppe ,gifting,uniform and branding requirements,thus allowing you to focus on your core objectives , saving you time,saving you money placing you first.

E) Quality Policy:

Our products are supplied by reputable manufacturers/distributors with a proven track record .

F) Stock Availability:

We supply products both offline and online and as such stock levels will change.We do our best to make sure that we have stock on hand of everything offered on our website. Despite our best efforts, sometimes we will not be able to deliver certain items you have ordered. If this happens, we will contact you and advise a way forward.You are most welcome to email us before placing your order to check for availabilty.

G) Warranty and Refund Policy: 

G.1 We warrant only that:

G.1.1  the Products will be delivered new and undamaged in the quantities ordered; and  
G.1.2  the Products will conform with the specifications stipulated on the Site or in Our Product material at the time of Your Order;
G.1.3 the Products are intended to be used strictly in accordance with the manufacturer's specifications as stipulated on the Site or as on the Products. It is Your sole responsibility to ensure that you use the Product strictly in accordance with those instructions.

G.2  Products may vary slightly in terms of specified colours, designs, dimensions, materials, measurements and other features to the extent that such variances are reasonable.

G.3 In terms of 'cooling off' laws, You are entitled to cancel any sale concluded with Us within 7 (seven) days of receipt of the Products and to obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 (thirty) days from the order date). No cancellation fees shall apply in such instances, provided that:

G.3.1  the Products are returned in the condition that they were delivered;

G.3.2 You will be liable for the freight cost of any returns made due to exchanges, whether it be returned with Your own courier, or We could quote You on the collection of the returning Products. Only once freight payment is received for the returns, will the collection be arranged.

G.4 In the event that You claim that any Product is defective, You agree to keep the Product in its current condition available for Us to inspect within a reasonable time.

G.5 In order to provide You with any remedies for a defective Product, You agree to cooperate in providing information as required by Us regarding the Product, including detailing how the Product is defective and any other information as We reasonably may require.

G.6  Your remedies in the event of a Product being defective are one of the following:

G.6.1  refund; or
G.6.2  repair; or
G.6.3  replacement

G.7 In the event that we find that a Product, alleged to be defective, has been abused, or misused, or neglected, or subjected to inadequate or improper handling, or modified in any way, or the subject of normal 'wear and tear', We may in our sole discretion elect not to refund, repair or replace the Product and in addition We may require You to pay all reasonable delivery and servicing costs.

 H) Address:

506 South Coast Rd,Clairwood,Durban,South Africa.

J) Circumstances beyond our control (force majeure):

J.1  We shall not be liable to You for any breach, hindrance or delay in Our performance, attributable to any cause beyond Our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, national emergencies, terrorism, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.

J.2  Either You or We may terminate an order by written notice to the other in the event that the Event of Force Majeure lasts for a period of 2 (two) business days or more, in which event neither You nor We shall be liable to the other by reason of such termination (other than for the refund of a Product already paid for by You and not delivered).

J.3  If We have contracted to provide identical or similar Products to more than one customer and are prevented from fully meeting our obligations to You by reason of an Event of Force Majeure, we may decide, in our sole discretion, which orders we will fulfil and to what extent.